Complaints and concerns for which other resolution channels are provided shall be directed through those channels. If the presiding officer determines that a person has not attempted to solve a matter administratively, the person shall be directed to the appropriate policy for attempted resolution before bringing the matter to the Board.

Employee Grievances

Grievances by employees shall be considered in accordance with DGBA.

Student Complaints

Complaints or grievances by students or parents shall be considered in accordance with FC.

Complaints from Others

Complaints or grievances by member school districts or the general public, including but not limited to, complaints regarding ESC officers or personnel, shall be referred to and considered in accordance with EF.

Audience Participation

Public participation is limited to the time allotted for individuals who have requested that an item be placed on the agenda. The audience shall not enter into discussion or debate on matters being considered by the Board, unless recognized by the presiding officer. No presentation shall exceed five minutes. Delegations of more than five persons shall appoint one person to present their views before the Board.

A request to place an item on the agenda in order to address the Board shall be made in writing to the Executive Director's office in accordance with timelines established at BE(LOCAL). The request shall include the person's name, address, telephone number, and the subject matter to be presented.


The Board shall not tolerate disruption of the meeting by members of the public. If, after at least one warning from the presiding officer, any person continues to disrupt the meeting by his or her words or actions, the presiding officer shall request assistance from law enforcement officials to have the person removed from the meeting.

Region 20 Education Service Center



DATE ISSUED: 9/18/2020